Payment and Shipping

Domestic Shipping

Shipments within Argentina are sent through Correo Argentino (Argentine Post), for pickup at the post office branch in your city: ARS 14,000 up to 600 g. When the parcel arrives, Correo Argentino notifies you: you can pick it up from 48 hours after that notice and you have 5 days to do so; otherwise the post office returns it. You can also choose bus parcel: ARS 2,500 for packing and drop-off at the bus terminal; you pay the bus freight when you pick up the parcel at the destination terminal. Each cover is made to order within 24/48 hours and shipped once your payment is confirmed; transit time is counted separately.

Local pickup: you can also pick up your cover free of charge at Av. San Martín 954, Don Bosco, Buenos Aires, Monday to Friday 9 am-1 pm and 2-5 pm, and Saturday 9 am-1 pm (Argentina time). We will let you know when it is ready.

International Payments and Shipping

For international shipments we only use FedEx. Shipping costs to all countries: USD 40 for the first cover (up to 600 g) + USD 15 for each additional cover. Each cover is made to order in 24 business hours and shipped within 2 business days after your payment is confirmed; FedEx then takes 4 to 5 business days. Remote destinations and customs controls may add a few days. The customs office in your country may ask for the INVOICE; we can provide the Argentine fiscal documents for your purchase.
Duties & taxes PAID (DDP): import duties and taxes for your country are already included at checkout (USD 20 for the first cover + USD 5 for each additional cover). You won’t pay anything else at delivery. This amount is added automatically and is required to complete an international order.
International payments are made through PayPal, in US dollars.

If you are buying from the United States or Europe

  • United States: since August 29, 2025 the USD 800 de minimis exemption no longer applies. Every package entering the U.S. pays duties and taxes, whatever its value. With DDP, that is already paid at checkout.
  • European Union: import VAT has applied to every shipment since July 2021, and since July 1, 2026 the customs duty exemption for purchases under €150 no longer exists: a flat €3 duty is charged per type of product. With DDP, that is already paid at checkout.

How to Behave When Receiving the Package

You should check the following when the Courier delivers:

  • That the package is intact, not damaged or wet.
  • That the package meets the standards for a package.
  • That the adhesive tape is intact and has not been tampered with.
  • That the number of packages listed on the INVOICE matches the number of packages actually delivered.

If you have a problem, you must speak with the carrier immediately. If you don’t, the law states that the product was delivered correctly.

  • If the Package is Broken or Open

If the package is damaged or tampered with when you receive the products, you have two ways to recover your money:

  • Accept it with a note: before signing, write “I accept with reservations because the package has the following problem:” and describe the damage. Then open the package and, if the cover is damaged, file a claim with the carrier (FedEx) and send us photos at [email protected].
  • Refuse it: tell the carrier directly that you do not accept the package because it is damaged or has been tampered with.

Important: if you do neither of these, FMX Covers will consider the package delivered in good condition.

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