Payment and Shipping

Domestic Shipping

Shipments within Argentine territory are handled exclusively through the Argentinian Post Office Pickup system, or we can send it by Bus Parcel for an additional $500, which includes packaging and dispatch to the nearest Bus Terminal. Please note that you will need to pay the parcel fee at the destination. Items will be shipped within 48 to 72 hours after receiving full payment for your purchase.

International Payments and Shipping

For international shipments, we only use FedEx services. The item will take between five and ten business days to reach its destination. Please note that if your destination is a remote or difficult-to-access location, FedEx may work with local operators, and the delivery time may extend a few more days in addition to customs controls. The customs office in your country may contact you to request the INVOICE. Our staff can provide copies of the fiscal documents for the Argentine item, but cannot provide documents for the destination country.
Depending on the size and weight of the item or certain factors related to the country and exact delivery destination, they may be subject to customs duties and taxes that we have no way of knowing in advance and which the Customer is asked to verify before completing their purchase. For more information about import taxes in your country, you can contact your nearest customs office. Shipping costs to all locations: U$D 50 for up to 300 grams, which is the weight of one item. If you add more items of the same weight, it will cost an extra U$D 15 per item. We only accept payments via PayPal to our email account [email protected].

How to Behave When Receiving the Package

You should check the following when the Courier delivers:

  • That the package is intact, not damaged or wet.
  • That the package meets the standards for a package.
  • That the adhesive tape is intact and has not been tampered with.
  • That the number of packages listed on the INVOICE matches the number of packages actually delivered.

If you have a problem, you must speak with the carrier immediately. If you don’t, the law states that the product was delivered correctly.

  • If the Package is Broken or Open

If the package is damaged or tampered with when you receive the products, you have two ways to recover your money:

  • Let’s say you don’t want to: Accept the package without worry, but before signing the receipt, the customer should write “I accept with reservations because the package has the following problem:” and then describe the damage. Once you open the package and see the damage, file a complaint with the nearest agency, and you may be paid once you open the package and see the damage, file a complaint with the nearest agency.
  • Let the carrier know that the package is not acceptable because it has been tampered with: reject the package because it has been handled by directly telling the carrier.

Warning: If you don’t do at least one of these things, FMX COVERS TECH assumes the package was delivered successfully.